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General Sample Service

استشارة
1. Types of Visitor Inquiries
Visitors have different needs: some want to send feedback through our website, some are looking for a quick answer to an urgent question, and others are buyers with direct procurement requirements who fill in an inquiry form.
2. How Can We Serve You Better?
We’d be glad to hear your ideas and receive your inquiry. If you have simple customization requirements (e.g. designing a packaging box, printing your brand logo, or changing the surface color), or need finished products straight from our factory, we offer popular models on our website as well as extra-low voltage 12V/24V/48V light sensor switches and 480V JL-207C photo controller, وتريد ضبط قيمة الإضاءة للتحكم في أوقات التأخير المختلفة و خلية ضوئية زر JL-103 سلسلة بتصميم غطاء مطري أو غطاء أسود نصف دائري.

التفاوض
We find the best solution and balance the different considerations before agreeing on sample requirements. Several points are worth reviewing: what the sample specification includes, how much the sample fee and shipping cost are, and how to pay the sample fee.
Furthermore, if you have an additional sample requirement with a specification attachment and a prepared design drawing for the label size, our experienced sales team will contact you to discuss the details and agree on technical specifications and quality standards.

الاستعداد لإرسال العينة
Once the sample is finished at the Long-Join workshop, what preparations do we need to make?
1-Carefully Review Your Requirements
Once the sample is ready, we will arrange the fastest and safest way to ship it to you.
It is important to build friendly and sincere cooperation, so we carefully verify new products: their specifications, color, logo position, gift box design, and performance parameters, until they meet your requirements.
2. Recommendations for You / First, mount the sample on your lamp fixture and test it. Make sure it works correctly and that its waterproof performance is normal; then you can demonstrate it confidently at a lighting exhibition.
Finally, you can minimize the cost of researching your target market and assess the quality level and reputation of Long-Join light control switch suppliers in the international LED lighting controller accessories industry.

خدمة ما بعد البيع
1. Sample Status Notification
Once the sample is ready, we will notify our customers by email, WhatsApp, or phone to establish contact right away.
2. Record and Archive Documents
It is important to keep complete customer sample files, so we can handle mass production efficiently and save time and cost in later negotiations.
How do we archive documents?
We record key customer data and fill in sample details: specifications, color, shipping cost, payment status, etc.
3. Ongoing Communication
BThrough continuous communication, we make sure your sample arrives safely and undamaged, and we collect feedback from your actual use to improve and upgrade the product. Every round of feedback helps us make meaningful improvements.

تواصل معنا
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